Refund policy

Returns 
If the product received is damaged or if you received the wrong article, just get in contact with us at info@apostrofo.ch!  

Unfortunately, we cannot accept returns on gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Order modification
Once the order has been processed and confirmed we are sorry but we are unable to change it.
For any other question email us at info@apostrofo.ch

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.